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KOT Management and GST Billing for Indian Restaurants: The Complete Operations Guide

18 Apr 2026·8 min read·Aarcturus Technologies

Every restaurant lives or dies by the speed and accuracy of its kitchen-to-table workflow. KOT management, table tracking, GST-compliant billing, and daily settlement — here is how it all fits together in Aarcturus Restaurant POS.

KOT Management: Floor to Kitchen in Seconds

A Kitchen Order Ticket (KOT) is the handoff between your floor staff and your kitchen. In a paper system, orders get lost, items get missed, modifiers get ignored. A digital KOT system eliminates all of that. When a server takes an order on any device — tablet, POS terminal, or mobile — it appears instantly on the kitchen display or prints at the kitchen printer. Every item, every modifier, every special request. The kitchen acknowledges each item, and the server sees the status update in real time.

  • Multi-station printing — starters to cold kitchen, mains to hot kitchen, desserts to pastry
  • Add-on orders merged into running KOT — no duplicate tickets
  • Void and cancel with mandatory reason — kitchen informed instantly
  • Preparation time targets with colour-coded alerts at KDS

Table Management: The Floor Map That Drives the Kitchen

Your floor map in Aarcturus Restaurant POS is live. Tables glow green (open), yellow (occupied), red (bill-requested). You see cover count, elapsed time, and active order value for every table at a glance. Table transfer and merge are two taps — the running KOT follows the table. This is not just a visual feature: it gives your captain floor-wide awareness without walking every section, and it prevents the most common service failure — a table that ordered 40 minutes ago and nobody noticed.

GST Billing: AC, Non-AC, Delivery, and Alcohol — All Handled

Restaurant GST is complicated. Dine-in at an AC restaurant with turnover above ₹1.5 crore: 5% GST. Non-AC dine-in: 5% GST. Delivery: 5% GST. Alcohol: 28% GST on alcohol value. Packaged foods: 12% or 18% based on category. Aarcturus Restaurant POS maps each menu item to the correct GST rate and applies it automatically at billing. When you issue an invoice, the CGST and SGST breakdown is printed precisely, with e-invoice IRN for tables above the threshold. No manual GST calculation. No wrong-rate exposure.

  • Per-item GST rate mapping — updates centrally when rates change
  • Service charge as non-tax line (post-GST) with toggle per outlet
  • Split bill by person, by item, or percentage — each split GST-correct
  • Delivery aggregator reconciliation (Swiggy, Zomato) with TCS adjustment

The Daily Z-Report: Your End-of-Day Settlement in 60 Seconds

At end-of-shift, the Z-report closes the day. It shows gross sales, voids, discounts, payment mode breakdown (cash/UPI/card/aggregator), covers served, average spend per cover, and GST collected. Any cash-register shortfall appears immediately as a variance. This report feeds into your accounting automatically — the day's revenue posts to the income ledger, tax liability posts to GST payable, and the float is reconciled. Your manager can close the shift in 60 seconds. Your accountant sees the numbers without a phone call.

Cloud-Based Management: Run Multiple Outlets from One Screen

If you operate more than one outlet, Aarcturus Restaurant POS gives you a consolidated cloud dashboard. Sales performance across outlets, kitchen efficiency by location, menu item rankings, peak hour heatmaps, and staff productivity — all in one view. Menu changes deploy to all outlets from head office. Promotions activate and deactivate by outlet and time window. When you expand, new outlets are onboarded in hours, not weeks.

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